www.balancedpro.com (the "Site") is owned and operated by Balanced Pro LLC.

Balanced Pro LLC can be contacted at:

info@balancedpro.com
(888) 242-5201

800 Battery Avenue SE, Suite 100, Atlanta, Georgia 30339

Purpose

We, BALANCED PRO LLC, United States, and its subsidiaries and affiliates (collectively, “Balanced Pro,” "The Company,' “us,” or “we”) understand that your privacy is important to you. We are committed to respecting your privacy and protecting your personal data. This privacy notice describes how we handle and protect your personal data (the “Privacy Notice”) when we collect it through Balanced Pro's websites, applications, and digital assets (collectively, our “Sites”) and through our externally facing business activities, such as service offerings, events, surveys, and communications, when we interact with you and collect data from you for use by and on behalf of Balanced Pro (i.e., when the company is acting as a data controller or similar term under applicable privacy law).The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

1. The personal data we will collect;

2. Use of collected data;

3. Who has access to the data collected;

4. The rights of Site users; and

5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy; and

2. The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect

Balanced Pro collects personal data in the course of our business activities directly from you and from third parties. Balanced Pro collects personal data about you in the course of our routine business activities:

When you interact with our Sites, including when you manage your cookie preferences, as described in our Cookie Notice

When you use Balanced Pro Insights and any other Balanced Pro mobile apps When you create or log into a user profile on our Sites;

When you register to receive Balanced Pro newsletters and alerts and when you interact with those newsletters and alerts;

When you sign up for and participate in Balanced Pro conferences and events;

When you participate in public content posting areas, such as bulletin boards, discussion forums, and Balanced Pro social media sites;

When you participate in a survey, panel discussion, or individual discussion conducted by Balanced Pro; or

When you interact with Balanced Pro or its employees on its Sites, by email, or telephone, to ask a question, request information, or otherwise seek a response from Balanced Pro.

Balanced Pro may also receive personal data about you from third parties, including service providers and data vendors in the course of our business activities. When we collect personal information from third parties, the data consists primarily of publicly available personal information compiled from business websites, public-facing social media platforms, and other widely used public sources.

Sensitive personal data – We may also collect sensitive personal data directly from you, for instance when you respond to a survey or panel discussion conducted by Balanced Pro and provide us with demographic or other personal data or when you provide information to permit us to accommodate your specific request at a conference or event. We use sensitive personal data only with your consent for marketing purposes.

We may combine personal data that we receive directly from you with personal data that we receive from third parties, to the extent that all such collection and use of personal data and sensitive personal data is consistent with this Privacy Notice and with the purposes and data access as described in section three below.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

1. Managing our business relationship with you;

2. Maintain and provide Balanced Pro’s service;

3. Public user posts and surveys;

4. Conferences and events;

5. Newsletters and alerts;

6. Marketing communications.

Who We Share Personal Data With

Personal data collected in the course of Balanced Pro's business activities may be transferred and made available to Balanced Pro entities, service providers, and third parties as necessary to accomplish the specific business purposes for which the personal data were collected and to support our interactions with you, and otherwise as required to comply with applicable law.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it.

2. If it is required for any legal proceeding;

3. To prove or protect our legal rights; and

4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

We will securely delete your personal data promptly after the purposes described above cease to apply in accordance with the prevailing market practice for such destruction.

If you request that we delete your personal data, the Company will comply with applicable law and will make reasonable attempts to delete all instances of the personal data, subject to our right to keep a copy of such data for the purposes mentioned above.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

In order to protect your security, we use SSL browser encryption. We do not store payment information on its own servers. Instead, we uses third-party payment gateways to process payments. When a client makes a purchase on a our website, the payment information is sent directly to the payment gateway for processing. The payment gateway then sends the payment information back to our website to complete the transaction Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Donations

We provide donation receipts in accordance with IRS guidelines for tax compliance. To receive your receipt, simply provide your mailing address when clicking the Donate button on our website. We only collect necessary contact information for payment processing and IRS-required receipts. For more information on how we handle personal Information, please refer to Section 10 of our privacy policy.

IRS rules for donation receipts: Donations over $250: Receipts issued for single donations exceeding $250.00. Donations with goods or services received: Receipts provided for single donations over $75 with goods or services exchanged. Donor request: Receipts available upon request for any contribution amount.

Children
We do not intentionally or knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact us using the contact information located on this page.

Non-Disclosure of Personal Information to Third Parties

We prioritize the utmost confidentiality and privacy of client information. We want to assure you that we do not engage in the sale, rental, trade, or any other form of disclosure of personal information collected from our clients to third parties, for marketing purposes or otherwise, unless we have obtained explicit authorization from the client or when required by law.

Rest assured that any personal data provided to us is treated with the highest level of security and privacy. We strictly use client data for the specific purposes agreed upon during the provision of our consulting services, which may include processing payments and providing necessary donation receipts. We understand the importance of safeguarding your personal information and are dedicated to ensuring that your data remains confidential and used solely for the purposes outlined in our consulting services. We will not sell or share your data with other third parties, except in the following cases: if it is required for any legal proceeding and to prove or protect our legal rights.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

Payment Authorization for Large Transactions

We value the security and protection of your financial transactions. For payments exceeding a certain threshold, we may request the completion of an ACH (Automated Clearing House) or Credit Card Authorization Form as an additional layer of security.

To ensure the legitimacy of larger transactions and protect the interests of all parties involved, we kindly ask customers to provide a completed ACH or Credit Card Authorization Forms. This form will facilitate the smooth processing of payments and help prevent any potential unauthorized use of payment methods. In addition to the authorization form, we may also request a valid photo identification to verify the identity of the cardholder or account holder, further enhancing the security of the transaction.

We appreciate your understanding and cooperation in complying with these security measures for higher-value transactions. Your trust and security are paramount to us, and these steps help us maintain the integrity of our payment processes.

Payment Dispute Policy

Our foremost commitment is to ensure the satisfaction of our customers by providing top-notch products and services. We understand that payment-related questions or concerns may occasionally arise, and we are fully dedicated to promptly and fairly addressing them.

We strongly encourage our valued customers to reach out to us directly with any payment-related inquiries or issues. Open and transparent communication is the cornerstone of resolving matters efficiently. If you encounter a charge on your statement that appears unfamiliar, please see below for our dedicated customer support team contact information. We will diligently investigate the charge and furnish you with a comprehensive explanation.

We kindly request that you consider initiating a chargeback as a last resort after attempting to engage in direct communication with us to resolve any concerns. Launching a chargeback without prior contact may result in unnecessary fees and protracted delays in achieving an amicable resolution.

In the unfortunate event of suspecting unauthorized or fraudulent charges on your statement, please take immediate action by reaching out to us. We take all reports of unauthorized charges seriously and will conduct a swift and thorough investigation to address the matter.

For those exceptional situations where a payment dispute cannot be resolved through direct communication, We may initiate a formal dispute resolution process. This process entails collecting pertinent information and documentation from all parties involved, with the ultimate aim of reaching a fair and mutually satisfactory resolution.

Please be aware that should you choose to initiate a chargeback without prior communication and the chargeback is later determined to be unjustified, you may be held responsible for any chargeback fees incurred by Balanced Pro. We strongly advocate for open and honest communication as a means to avoid any unnecessary expenses.

Balanced Pro is committed to expeditiously resolving payment disputes while ensuring fairness and satisfaction for all parties. We pledge to make every effort to arrive at a resolution that aligns with the interests of our customers. We may periodically update this payment dispute policy. To access the most current version, please refer to our website or reach out to us directly. We appreciate your understanding and cooperation in adhering to these guidelines for a smooth and fair resolution process.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact us here:

info@balancedpro.com
(888) 242-5201

800 Battery Avenue SE, Suite 100, Atlanta, Georgia 30339

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

1. You can opt-out of the use of your personal data for marketing purposes. You can opt-out by to opt out of our marketing communications, you have a few options:

Click the "unsubscribe" link in our marketing emails.

Reply with "Stop" to any text messages you receive from us.

Text your name, phone number, and email address to 888-242-5201 to opt out of marketing/promotional materials.

Please be patient as it may take a few weeks for all marketing and promotional communications to be discontinued.

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

2. Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.; and

3. Targeting cookies

Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you.

Additional Clauses

Indemnification & Hold Harmless Clause:

By accepting and paying for and utilizing the services provided by Balanced Pro LLC, the client acknowledges and agrees to indemnify and hold harmless the Company, its owners, employees, agents, and representatives, from any claims, liabilities, damages, or expenses arising out of or in connection with the services rendered. This includes, but is not limited to, any loss, damage, or injury that may occur during the provision of services. The client accepts full responsibility for any risks associated with the services and releases the Company from any and all obligations or liabilities.

Indemnification & Hold Harmless Clause as it applies to all electronic communications between the Company and its clients ("Client") in the context of the services provided.

The Client agrees to indemnify and hold harmless the Company, its owners, its agents, representatives, and employees from any claims, liabilities, damages, losses, or expenses arising from the use of Third-Party electronic communications, including conversations held via phone, text, email, and or virtual platforms such as Zoom, related to the provided services. This includes any data leaks and breaches resulting from actions of third parties. Both parties commit to maintaining confidentiality, and this clause is governed by the laws of Georgia.

By engaging in electronic communication, the Client acknowledges and accepts the terms outlined in the larger terms and conditions document.

By accessing and using the Company's website and social media outlets, you agree to be bound by the terms and conditions outlined herein. If you do not agree with these terms, we kindly ask you to refrain from using our digital platforms.

When using the website and social media outlets, you acknowledge having read and understood the presented terms and agree to abide by them. Please be aware that we reserve the right to modify or revise these terms at any time, and it is your responsibility to regularly review them. Your continued use of our digital platforms constitutes acceptance of any changes made.

All content on the website and social media, including text, images, graphics, and logos, is our property and protected by intellectual property laws. You may not reproduce, distribute, or display such content without our prior written permission.

Please use our digital platforms for lawful purposes and in a manner consistent with all applicable laws and regulations. Any unauthorized use or access may result in legal action.

Your privacy is important to us, and our Privacy Policy outlines how we collect, use, and protect personal information obtained through our digital platforms.

Venue Provision:
These terms and conditions are governed by the laws of Georgia, and in the event of any dispute, the Company reserves the right to choose the venue for legal proceedings, and such proceedings shall be subject to the exclusive jurisdiction of the courts in South Dakota.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information
info@balancedpro.com
(888) 242-5201

800 Battery Avenue SE, Suite 100, Atlanta, Georgia 30339